Frequently Asked Questions

This page contains answers to popular questions, please feel free to contact us with any other questions you may have:

CAN I ORDER A SAMPLE

Yes absolutely, we recommend you order a sample pack to handle the stationery and feel the quality for yourself. Samples are non-personalised and charged at £6.00 to cover postage fees.

HOW DO I ORDER MY STATIONERY

Please take a look at our how to order page for more information, if you would like a bespoke wedding suite please send an email with your requirements including any design elements you would like to include within your bespoke suite and we will get back to you with a draft and quotation.

WHAT ARE YOUR TURNAROUND TIMES

We aim to dispatch all wedding orders 10-14 days after receiving your final proof approval. We will update you of the progress every step of the way.

HOW MANY INVITATIONS SHOULD WE ORDER

Remember that you do not need to send an invitation to each person, generally it’s one invitation per household.  We suggest you divide you guest list by half and add an additional 20% for any last minute guests as reprinting is costly so we suggest you have a few spares just incase.

HOW DO I SUBMIT MY WORDING

Once you have placed your order we will be in touch via email for your wording and any other information required in order to complete your request, from this information we will prepare a digital proof (pdf) for your approval before we proceed to print.

CHANGES & CANCELLATIONS

Changes to your order can be made at any time prior to final proof approval. Orders that have been approved and printing has commenced cannot be refunded.