Frequently Asked Questions

This page contains answers to common questions. Please feel free to contact me with any other questions you may have

Yes, we recommend you order a sample pack to handle the stationery and feel the quality for yourself. Samples are non-personalised and charged at £6.00 to cover postage fees.
All wedding orders are shipped 10-12 days after receiving your final proof approval unless otherwise stated. We will update you of the progress every step of the way.
For orders of significant value, such as wedding stationery we recommend dispatching as next day guaranteed delivery which is £16.50. Orders are sent via Royal Mail Special Delivery and will have a tracking number, a signature is required upon delivery.
Once you have placed your order we will be in touch via email for your wording and any other information required in order to complete your request
Remember that you do not need to send an invitation to each person, it’s generally one invitation per household. It is always a good idea to order a few more invitations in the event of any last minute guests. Reprinting is costly so we suggest you have a few spares just incase.
Changes to your order can be made at any time prior to final proof approval. Orders that have been approved and printing has commenced cannot be refunded.